Quality Improvement Participation Details

  • Sent at baseline, then at 1, 2, 3, and 6 months after initial visit
  • General Health Questionnaire
  • Keele STarT Back (at baseline only)
  • New episode of back pain or a new flare that began in the past 6 months
  • Consent to participate
  • No care for LBP from any healthcare provider in the past 6 months
  • Physical Examination indicates pain source is lumbar spine
  • Identify data entry errors
  • Educate team about entry process
  • Catch error patterns early
  • Insure that data is high-integrity - a requirement for quality based incentives

Enrollment options to fit your practice style

  • Clinic enrolls patient in the registry using a link requiring no log in and enters clinical information
  • Clinic faxes enrollment and clinical information to the Coordinating Center for entry
  • Epic-based providers can have their information abstracted from the EMR (access must be granted) - hopeful to add more EMR systems in the future
  • Patient surveys above are automatically pushed to patient via email or text once enrolled if not done on paper in the office and faxed to the Coordinating Center
  • Practice can opt to complete all initial surveys on paper and fax with enrollment and clinical information to the Coordinating Center for entry

Connect with us

Click the icons below to access our Slack chat or pages on LinkedIn, Twitter, and Facebook. Unable to access our Slack channel? Click "contact us" below.

MIBAC QI Document Center

Securely upload your documents to the MIBAC Coordinating Center below

Upload files

Access Your Private MIBAC Provider Portal

I have seen this patient for back pain beforeHow long has it been since you, or another healthcare provider, has seen this patient for back pain? If the patient has not received care for 6 months, and this is a new flare for them, they are eligible for enrollment.

Another clinician saw this patient, and sent them to meUnfortunately, this patient is not eligible for enrollment. This program is focusing on the first-contact the patient has with a healthcare provider for their back pain. Something as simple as a comment from someone in their office can impact the patient's perception of their condition and their prognosis.

My patient has been enrolled in MIBAC beforeAs long as the patient has not been seen by any healthcare provider for their back pain in the past six months, and this is a new episode or flare, you can re-enroll this patient.

My patient is not tech savvy and is unable to complete forms onlinePaper copies of the forms can be kept at your office for patients in this scenario to fill out, then they are faxed to the Coordinating Center where someone from our team enters them into the MIBAC registry.

Someone mentioned chart reviews or audits, what is that and why is that being done?The important thing to remember is that participation in MIBAC QI means contributing data to a statewide registry. That does not mean that anyone else sees your PHI outside of the coordinating center  they don't! However, deidentified data is combined to analyze in aggregate, and for that information to be useful it must be validated.

For example, if in the future there is a measure based on providing exercise guidance to patients on the first visit. You are very detail-oriented and follow the instructions for how to document this. A colleague is less clear on the process, and her assistant programs the EMR to put on every note that an exercise program was provided. If this is not validated, your ability to be accurately compared to the average performance rate will be skewed, even if you are exceeding the true goal.

We are in no way questioning your integrity! We want your participation to be meaningful in the efforts to identify the key components for better outcomes for patients with back pain - so like all CQIs - chart reviews are a necessity.

I am seeing the eligible patient at 6:00 pm and won't have time to stay to complete the formNo problem! You have two business days to complete the form and send it to the Coordinating Center (this will be via a link or fax).

I was told that I am eligible for value-based reimbursement, but I cannot tell if I am receiving it or notVBR that is earned will not be identified specifically in the claim. Rather, the amount is used to adjust your per item reimbursement. Please contact us at [email protected] if you have questions.

How many patients do I enroll?As many as possible! The requirement to earn incentives/VBR is 10 patients per clinician per year.

I enrolled the patient but they are not showing up on the dashboard as completeDepending on your start date, you may be performing the enrollment directly into the PatientIQ platform, through the link, or via fax. If you are going directly into the PatientIQ platform, it is likely that you did not click "submit" at the bottom of the clinical form. Please do not go back in to edit the record as this will file the form as late and will not "count" as an eligible patient. Instead, email us at [email protected] and we will correct the entry for you.

Does each patient have to complete a survey for the patient to "count" toward my 10 patient requirement?That was our initial plan. Once we started, we realized the complexity of tracking this and measured the average survey completion rate. Our expectation is changing to "50% of patients must complete the baseline survey(s)". This will be measured annually and will look back at a 12-month period (although if you just started participating, that time will be shorter). For PCPs, totals are calculated at the end of April, and for Chiropractors they are calculated at the end of October.

How do I improve my patient survey response rate?Based on our experience, patients respond the best when the clinician themselves asks for their participation and explains the "why". Additionally, capturing the baseline surveys in your office either on paper or on an iPad has shown to be a best-practice. We have a patient flyer that you can use for verbiage - see "clinician resources" in the menu bar for the most current copy of the document.

I am confused about what a question means, what do I do?Send us an email. Either use the link below, or email us directly at [email protected]. We can help. There are also resources in your provider portal that may answer your question.

My internet is down and I cannot submit the form in timeLet us know! We can enter the information into the system for you as long as we can verify that the patient's note was electronically signed within 2 business days (in your electronical health record).

My relative is a clinician and wants to participateHave them visit "Join MIBAC" in the top bar. There is a participation agreement in the section that will automatically get pushed to us at the Coordinating Center, and we will reach out to them with details.

Do I need to be in a Physician Organization to participate?Not necessarily. Primary care physicians do need to be in a Physician Organization that is participating in MIBAC (talk to your PO lead for guidance). Chiropractors may participate as long as they are Blue Cross Blue Shield of Michigan participating providers.

Who sees my performance data?Only the coordinating center. Information shared with Blue Cross is "met" or "not met" when performance goals are set (not yet - in the future). Your information, including PHI, patient outcomes, etc., is only shared in aggregate.

I am a chiropractor. Do I need to do less imaging to participate in MIBAC?At this time, no. We are simply collecting data. Once we have enough data, we will look for correlations between what is done for the patient at the first visit and favorable outcomes. Then, we will look deeper into those scenarios and test them out. We just want to know what you are doing today, so we can learn and educate the medical community about what works the best and provides the best outcomes for our patients.


Michigan Back Collaborative
Office of Clinical Quality

1 Ford Place

Detroit, Michigan 48202




social media

View and follow our pages on social media

© 2023 Henry Ford Health. All Rights Reserved.